ORBE | Erik Beltran

ORBE — A platform for consistent operations

ORBE was built to replace a patchwork of paper forms, spreadsheets and local tools across 17 plants. The goal was simple: give teams a single place to issue credentials, manage incidents, and keep a reliable record of operations so managers can decide with confidence.

Challenge

Many important processes were manual and fragmented. Credentials were printed and handed out by hand, incident reports were filed on paper, and each plant had slightly different procedures. This caused delays, lost records, and slow decision-making.

Solution

We delivered a practical, modular platform focused on people and predictable operations. ORBE centralizes common processes so teams stop repeating the same manual steps. The platform is designed so new features can be added without disturbing daily work.

Modules

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Digital Credentials

Problem

Issuing credentials was slow and error-prone.

Solution

Automated bulk issuance and digital delivery so staff receive credentials reliably without manual steps.

Automated issuanceDigital delivery

Impact: 5 days → 1 hour

feedback

Complaints & Suggestions

Problem

Reports were inconsistent and hard to track.

Solution

A confidential reporting flow that routes items to the right owner and records SLAs for follow-up.

Structured routingTraceability

Impact: 100% traceability

security

Access Control

Problem

Permissions were scattered and slow to update.

Solution

A centralized, role-based model so access changes are immediate and auditable.

Role-based accessImmediate checks

Impact: Validation latency dramatically reduced

storage

Reporting & Performance

Problem

Dashboards slowed down by heavy reporting queries.

Solution

Separate reporting flows and targeted caches so dashboards stay fast without impacting day-to-day logging.

Faster reportsStable dashboards

Impact: ~60% faster reads

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Tenant Operations

Problem

Onboarding a new plant was manual and risky.

Solution

A repeatable provisioning process that lets operations onboard a new plant with configuration only.

Repeatable onboardingOperational simplicity

Impact: Add plant in minutes (configuration-only)

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Shared Design System

Problem

Different UIs caused confusion and slow development.

Solution

A single component library and conventions that keep the experience consistent across modules.

Shared componentsConsistent UX

Impact: Faster feature delivery

Impact

Plants

3,200+

Employees

140+

Modeled tables

5d → 1h

Credential issuance

200ms → 15ms

Access validation

~60%

Faster reads

Result

ORBE replaced manual, paper-bound practices with a single, extensible platform that improved traceability and sped up everyday operations. The focus was on measurable benefits for operations teams: less waiting, clearer accountability, and repeatable onboarding for new plants.